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Under normal circumstances, when you ship your personal belongings overseas, you must have just arrived in the destination country from your country of origin so that your items can be recognized as unaccompanied luggage or household items. In some cases, you must also arrive before your goods reach the port.
If you are not present when your goods arrive at the destination, customs officers may treat your goods as commercial goods and impose duties and taxes on them, which you must pay.
Therefore, we will do our utmost to ensure that your goods arrive shortly after your arrival, which may mean that we will delay the departure date of your goods.
We offer two weeks of free storage in the country of origin. However, if your estimated arrival date exceeds the transportation time and this free storage period, you must decide whether to: bear the additional storage costs or transport your items as commercial goods, where you need to pay taxes and duties at the destination.
